The Role of Natural Language Processing in Enhancing Chatbot Effectiveness for E-Government Services. Journal of Computer Science and Technology Application, [S. l.], v. 2, n. 1, p. 65–74, 2025. DOI: 10.33050/corisinta.v2i1.71. Disponível em: https://journal.corisinta.org/corisinta/article/view/71.. Acesso em: 25 oct. 2025.